Nowadays, organizations often struggle with inconsistent processes, inefficient request handling, and a lack of visibility in service delivery. These challenges can lead to frustration among employees and hinder overall productivity. Join our webinar to discover the power of Enterprise Service Management (ESM). It is the extension of IT Service Management (ITSM) principles to enable better service delivery for business teams like Human Resources (HR), legal, facilities, marketing, and finance.
Webinar Highlights
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Understanding ESM
Gain a comprehensive understanding of what ESM is and how it integrates ITSM principles to enhance service delivery across your organization. We’ll explore the evolution of ESM and its significance in modern businesses. -
Key Benefits of ESM
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Improve Collaboration: Break down silos between departments to foster a culture of teamwork and shared responsibility.
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Streamline Workflows: Learn how to automate repetitive tasks and create efficient workflows that enhance productivity.
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Enhance Visibility: Understand how a unified service portal can provide real-time insights into service requests and performance metrics.
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Boost Efficiency with ESM and Automation Integrations
Discover how the power of ESM solutions can be amplified through seamless integration with leading automation tools like Red Hat Ansible and HashiCorp Terraform. They enable teams to automate routine tasks, manage infrastructure as code, etc.
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Real-World Applications
Hear success stories from organizations that have effectively implemented ESM. We’ll discuss how teams like HR, Finance, and IT have transformed their service delivery to onboard new employees, handle facilities requests, and much more.
Speaker
Who Should Attend
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IT Managers and IT Professionals: Looking to streamline processes and enhance service delivery.
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Department Heads: Seeking holistic Atlassian solutions to improve collaboration and efficiency.
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Business Leaders: Aiming to optimize resource management and reduce costs.
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Tech Enthusiasts: Eager to learn about the latest IT trends.